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Kingsize Online Order Review from Lone Jack, Missouri

1.0
Details
I will never, I mean never order from this company ever again. My first experience will be my last. It was awful. Customer severe was terrible. Took over 3 weeks for my order when I paid 2 days shipping and half my order was wrong, other half was canceled or back ordered. Never have received my money back on the canceled items. One angry customer. They treat you like garage. Including the supervisors!!!
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Review
#763575 Review #763575 is a subjective opinion of poster.
Reason of review
Order processing issue

Products never arrived as promised. Don't believe what they say!!! | KingSize review from Lynn, Massachusetts

2.3
Details
Had the same issues another time but this time i couldn't let it go. I placed an order on November 30th with 8 items. 4 shipped and i received them the other 4 showed that they will ship on 12/14/15. I just called today, December 18, 2015 to find out status and they told me that my order is scheduled to ship January 15th, 2016. I have confirmation that they were going to ship on 12/14/15 and when i questioned everybody up to management, there answer was would you like to cancel the order sir? Nice right? Waited almost 3 weeks for them to tell me that the shipping date got pushed a month forward and that is not a guaranty either so if i want i can cancel but online they show they have them and give you a shipping date, which is false. On top of all this aggravation, when i asked to refund me my money they said ok, it will take 5 to 7 business days. Wonderful..... Never ordering from them again. I tried to also upload a picture of my confirmation but it's not working.
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Review
#754267 Review #754267 is a subjective opinion of poster.
Reason of review
Problem with delivery

Kingsize Online Order Review

My package was supposedly delivered on Saturday. I called after 3 days of looking for package between my mailbox and my rental office and was told it would take 20 business days for an investigation. I stated not with my money having no product..I have a customer for over 20 years and have never had a problem. Frustrated and done
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Review
#743162 Review #743162 is a subjective opinion of poster.
Reason of review
Problem with delivery

KingSize - Pajamas Review from Calhoun City, Mississippi

1.0
Details
Terrible quality on everything I've gotten from kingsizedirect. Seams blow out, sometimes comes with loose/frayed stitching, poor quality materials, obviously made by unskilled sweatshop workers and sold at *** prices. Nothing I've gotten has ever been even slightly fitted to the human form. I'm 6'4 260 and athletic. The managers and executives are taking advantage of a niche market, and going with a "you'll take what we give you" mentality.
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Review
#730510 Review #730510 is a subjective opinion of poster.
Reason of review
Bad quality

The land of make believe | KingSize review from Candler, North Carolina

2.3
Details
I ordereded a 10" braided leather bracelet and a 9" bracelet was delivered. After speaking with 5 different people over three days and being placed on hold for over two hours total they determine they don't actually carry a 10" bracelet and treated me like I stole something when I asked about how to get the refund. The packing receipt says "Do Not Return to KingSize" since the item was a manufacturer piece. So now I have to wait an additional 10 days to get a return label from them. I have been doing business with this company for over 30 years and am seriously rethinking ever doing business with them again.
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Review
#727604 Review #727604 is a subjective opinion of poster.
Cons
  • Poor customer service
Reason of review
Poor customer service
Loss
$50
Preferred solution
Let the company propose a solution
2.0
Details
I've shopped KingSize for years, mostly because it's one of the few places with clothing in my size range. I realize not everything can be ideal, but it's beyond my understanding why fit models and fabric quality and color selection cannot remain constant. I could...
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Review
#674945 Review #674945 is a subjective opinion of poster.
Reason of review
Bad quality

They don't exactly take PayPal | KingSize review from Camarillo, California

Placed a $111 order for pants, specified my Paypal account for payment. Pants were on back order for a few days, but arrived together, no problem there. Meanwhile, a week or so later I got two nasty letters in the snail mail claiming I owe them a balance due and PayPal has rejected. My PayPal overview online shows partial payment, and a call to PayPal told me that KingSize had billed PayPal in little bits, not the entire $111...and they advised me to tell KingSize to get off their butt and send the rest of the bill through for payment. KingSize claims they cannot re-send claim to PayPal and want me to cough-up a credit card. SEEMS TO ME LIKE DOUBLE BILLING AND I'M NOT GOING TO FALL FOR IT. BEWARE !!
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Review
#647553 Review #647553 is a subjective opinion of poster.
Reason of review
Problems with payment

KingSize - Wrinkle Resistant Pants Review from Sioux City, Iowa

4.0
Details
I ordered 2 pair of "wrinkle resistant" pants. These were the worst, horrible pants I have ever seen! Very embarrassed my husband wore a pair of these to work! Then to my surprise I was still charged $25.97 on my credit card for shipping and handling. Guess I should've read the fine print, and listen more closely to my first complaint when was told to send them back with the return label. Will definitely think twice if I ever want to order from king-size again. Very disappointed customer.
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Review
#627758 Review #627758 is a subjective opinion of poster.
Reason of review
Bad quality

Always messing up orders. | KingSize review from Hurricane, West Virginia

2.3
Details
every time I order from them with an order of more than three items, one of the items is always the wrong size, example I order a xl shirt I get a 2xl shirt, even though the order says xl and the lable they stick on the item for shipping states xl, the stickers on the package for the shirt clearly say 2xl. I quit ordering for a long time from them, then decided to give them another try and guess what, they did it again, one item wrong size, every time I order this happens, im done never again.
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Review
#626673 Review #626673 is a subjective opinion of poster.
Cons
  • Bad order filling
Reason of review
Order processing issue
Loss
$100
Tags
  • big and tall

Shirt Review

purchased a shirt and return item and it has been a month ago and have not receive another shirt. this is ridiculous.
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Review
#625639 Review #625639 is a subjective opinion of poster.
Reason of review
Problem with delivery