KingSize Phone Numbers and Emails

Toll-Free Number:

  • (888) 579-6634
    Canada only

Customer Service:

  • (800) 677-0249
    Item Replacement
  • (915) 225-4974
  • (800) 846-1600

KingSize Emails:

Legal
Privacy Inquiries
Media

KingSize Contact Information

KingSize Website:

KingSize Help Center:

Corporate Office Address:

King Size
500 S Mesa Hills Drive
El Paso, Texas 79912
United States
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Customer Service Rating and Reviews

1.3 / 5
Bad
Daniel G Cny
Pathetic “customer service”
1.1

Over the years I have had issues. Twice they sent an order to an address I never resided at. Their customer service is unhelpful. Passing me along to someone else who cannot help me. Constantly r...

Cleo C Hwv
My order

My order was not placed but I've gotten it straight and now my order is on his way thank you again for solving my problems and I look forward to shopping with you again let's just get these custo...

Summary of KingSize Customer Service Calls

836 TOTAL
CALLS
04:32 AVG CALL
DURATION
38% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call KingSize Customer Service?

Request for Information Question:

  • “About my credit card”
  • “Can I use just approve kingSize credit card now?”
  • “To check on a order”

Payments and Charges Question:

  • “WANT TO APPLY MY RECEIVED CREDIT TOWARDS PAYMENT OF BILL”
  • “Need to pay bill with debit card”
  • “I have been charged 14 dollars every month after i have paid my order.”

Shipping and Delivery Question:

  • “Shipping charges to be refunded”
  • “Did not receive a bill”
  • “I want to opt out of catalog delivery”

Return/ Replace Question:

  • “Return issuers”
  • “Returning a about an order”
  • “Return an item”

Activation/ Cancellation Question:

  • “Cancel order”
  • “To cancel my order”
  • “To cancel an item”

Product/ Service Question:

  • “To order and ask questions about products.”
  • “I tried to make a purchase and it dit work”
  • “Order a catalog”

Account Question:

  • “Account”
  • “I ordered New Balance Arisho V3 sneakers Natural Indigo EW10. Ordered 4-5 months ago. Still want them. When will they be delivered.?”
  • “Flagged account”

Staff Question:

  • “Very poor Customer service”
  • “Customer service”
  • “Your service stinks”

Cards Question:

  • “Because i need information about why you taking 1495 off my card every month. And why i can't get through everytime i call.”
  • “I place order for 1 shirt and added 3 more took off my card I want money back other three shirt only wanted one”
  • “Can't put order on credit card”

Refund Question:

  • “I want a refund on my order”
  • “To veriy my order. Unable to get information and I want refund if no date supplied”
  • “Refund”

Website/ Application Question:

  • “Placeing An ORDER online having trouble please call me”

Employment Question:

  • “Pay off bill”

Other Question:

  • “Item missing”
  • “Trying to place an order”
  • “My order”

About

KingSize Return Policy
To read more: https://www.kingsizedirect.com/help-page?cid=ks-custservice-returnexchange
KingSize Delivery Policy
To read more: https://www.kingsizedirect.com/help-page?cid=account-shipping-ks
KingSize Terms of Service
To read more: https://www.kingsizedirect.com/c/terms-of-use-ks.html
KingSize Privacy Policy
To read more: https://www.kingsizedirect.com/help-page?cid=privacy-policy-ks
KingSize FAQ
To read more: https://www.kingsizedirect.com/help-page?cid=cs-faq-ks
Top KingSize Services

Shipping Service, Customer Care, Buy One Get One Free Deal

Top KingSize Products

Shirt, Clothing, Jacket

KingSize Pros and Cons

Pros: Prior to this problem 40 years of good service and product, Price of the clothes and the discounts, Offer big men clothing, Fits large men, Big & tall sizes

Cons: Poor customer service, Poor quality, Your business practices, Shipping policy customer service, Way too slow to ship

Related Companies

Fullbeauty Brands, Woman Within, Roamans, Swimsuits For All, Brylanehome

Summary

KingSize is an online retailer of men's apparel of large sizes based in the UK. The company offers clothing and shoes for big and tall men. Jackets, shirts, sweaters, suits, and sportsware come in different sizes up to 10XL, with waist up to 80; while shoe sizes range to 16. The web site offers a size chart in order for the customers to choose the correct size. KingSize provides apparel by a variety of brands. The orders are delivered in plastic bags by UPS up to 2 weeks, however express shipping is also available 2 days. KingSize constantly offers discounts on its products and gift cards. Average prices are comparatively high as well as the quality.

KingSize reviews and complaints

KingSize is ranked 697 out of 3103 in Footwear and Clothing category

Area Served

USA

Payment Methods

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